![]() ![]() We will collect it at no expense to you and either provide a replacement, process a refund or repair the goods, as set out above. Alternatively, you can arrange for the faulty or defective product to be collected by contacting our Customer Services team and completing a contact form with your order number and details of the product to be returned. However, please note that our Wickes Kitchen & Bathroom stores are unable to accept returns for products purchased online, via the app or from any other stores. ![]() You can choose to return faulty or defective products to your local Wickes store with proof of purchase. This does not affect your statutory rights. Within 30 days of purchase or receipt of the goods: We’ll offer you a full refund or an exchange.Īfter 30 days of purchase or receipt of the goods: We’ll repair or replace the goods in accordance with the terms of the Consumer Rights Act 2015. ![]() If your product develops a fault within 30 days, please bring it to one of our stores or contact our Customer Services team and we will offer you an exchange or refund. ![]()
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